{"id":709,"date":"2026-01-05T13:23:01","date_gmt":"2026-01-05T13:23:01","guid":{"rendered":"https:\/\/zag-elite.com\/privacy-policy\/"},"modified":"2026-01-19T11:25:26","modified_gmt":"2026-01-19T11:25:26","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/zag-elite.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"709\" class=\"elementor elementor-709 elementor-198\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a457da2 e-flex e-con-boxed e-con e-parent\" data-id=\"a457da2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47de55b elementor-widget elementor-widget-heading\" data-id=\"47de55b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f64e063 e-flex e-con-boxed e-con e-parent\" data-id=\"f64e063\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96ecd61 elementor-widget elementor-widget-text-editor\" data-id=\"96ecd61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"53\" data-end=\"93\">Last updated: January 5, 2026 <\/p><h5 data-start=\"95\" data-end=\"116\">1. Data Controller<\/h5><p data-start=\"117\" data-end=\"212\">ZAG ELITE d.o.o., Zagreb, VAT ID: HR00840154973<br data-start=\"172\" data-end=\"175\">Kontakt: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"184\" data-end=\"212\">zagelite.transfers@gmail.com<\/a><\/p><h5 data-start=\"214\" data-end=\"237\">2. Scope<\/h5><p data-start=\"238\" data-end=\"478\">This Privacy Policy explains how we collect, use, and protect personal data when you use our website zag-elite.com, transfer booking and payment services, as well as when you travel with us. This Policy also includes information about cookies. <\/p><h5 data-start=\"480\" data-end=\"510\">3. Data We Collect<\/h5><ul data-start=\"511\" data-end=\"1055\"><li data-start=\"511\" data-end=\"583\"><p data-start=\"513\" data-end=\"583\">Identification and contact data: first and last name, email address, phone number.<\/p><\/li><li data-start=\"584\" data-end=\"712\"><p data-start=\"586\" data-end=\"712\">Ride \/ booking data: pickup and drop-off locations, dates and times, flight number, number of passengers\/luggage, special notes.<\/p><\/li><li data-start=\"713\" data-end=\"864\"><p data-start=\"715\" data-end=\"864\">Payment data: transaction details (amount, currency, payment method); we do not store card details.<\/p><\/li><li data-start=\"865\" data-end=\"933\"><p data-start=\"867\" data-end=\"933\">Technical data: IP address, system logs, device\/browser information.<\/p><\/li><\/ul><h5 data-start=\"1057\" data-end=\"1091\">4. Purposes and Legal Bases for Processing<\/h5><ul data-start=\"1092\" data-end=\"1556\"><li data-start=\"1092\" data-end=\"1213\"><p data-start=\"1094\" data-end=\"1213\">Performance of a contract (Art. 6(1)(b) GDPR): receiving and processing reservations, providing transport services, issuing invoices. <\/p><\/li><li data-start=\"1214\" data-end=\"1360\"><p data-start=\"1216\" data-end=\"1360\">Compliance with legal obligations (Art. 6(1)(c)): tax and accounting regulations, obligations to evidence price\/route prior to transport, record keeping. <\/p><\/li><li data-start=\"1361\" data-end=\"1481\"><p data-start=\"1363\" data-end=\"1481\">Legitimate interests (Art. 6(1)(f)): passenger and driver safety, fraud prevention, service improvement. <\/p><\/li><li data-start=\"1482\" data-end=\"1556\"><p data-start=\"1484\" data-end=\"1556\">Consent (Art. 6(1)(a)) where required: e.g. marketing communications.  <\/p><\/li><\/ul><h5 data-start=\"1558\" data-end=\"1587\">5. Data Sharing<\/h5><ul data-start=\"1588\" data-end=\"1832\"><li data-start=\"1588\" data-end=\"1637\"><p data-start=\"1590\" data-end=\"1637\">Payment processors \/ banks \/ POS providers<\/p><\/li><li data-start=\"1638\" data-end=\"1706\"><p data-start=\"1640\" data-end=\"1706\">IT and hosting providers (website\/app and email maintenance)<\/p><\/li><li data-start=\"1707\" data-end=\"1781\"><p data-start=\"1709\" data-end=\"1781\">Insurance companies and legal advisors (in case of claims\/incidents)<\/p><\/li><li data-start=\"1782\" data-end=\"1832\"><p data-start=\"1784\" data-end=\"1832\">Competent authorities where required by law<\/p><\/li><\/ul><p data-start=\"1834\" data-end=\"1929\">All processors act under data processing agreements and apply appropriate security measures.<\/p><h5 data-start=\"1931\" data-end=\"1961\">6. Data Storage and Retention<\/h5><ul data-start=\"1962\" data-end=\"2216\"><li data-start=\"1962\" data-end=\"2036\"><p data-start=\"1964\" data-end=\"2036\">Reservation data and accounting records: retained in accordance with legal requirements.<\/p><\/li><li data-start=\"2037\" data-end=\"2145\">System logs: generally up to 12 months, unless longer retention is required.<\/li><\/ul><h5 data-start=\"2218\" data-end=\"2234\">7. Your Rights<\/h5><p data-start=\"2235\" data-end=\"2432\">You have the right to access, rectification, erasure, restriction of processing, objection, data portability, and withdrawal of consent. To exercise your rights, contact: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2362\" data-end=\"2390\">zagelite.transfers@gmail.com<\/a> <\/p><h5 data-start=\"2434\" data-end=\"2458\">8. Data Security<\/h5><p data-start=\"2459\" data-end=\"2634\">We apply technical and organizational measures (encryption, access control, backups, contractual safeguards with processors).<\/p><h5 data-start=\"2636\" data-end=\"2668\">9. Cookies (Cookie Policy)<\/h5><ul data-start=\"2669\" data-end=\"3214\"><li data-start=\"2669\" data-end=\"2742\"><p data-start=\"2671\" data-end=\"2742\">What are cookies: small files placed on your device by the website.<\/p><\/li><li data-start=\"2743\" data-end=\"2980\"><p data-start=\"2745\" data-end=\"2770\">Types of cookies we use:<\/p><ul data-start=\"2773\" data-end=\"2980\"><li data-start=\"2773\" data-end=\"2845\"><p data-start=\"2775\" data-end=\"2845\">Necessary (session, security, anti-spam) \u2013 required for website functionality.<\/p><\/li><li data-start=\"2848\" data-end=\"2912\"><p data-start=\"2850\" data-end=\"2912\">Analytics (e.g. traffic measurement) \u2013 subject to your consent.<\/p><\/li><li data-start=\"2915\" data-end=\"2980\"><p data-start=\"2917\" data-end=\"2980\">Functional (language, preferences) \u2013 improve user experience.<\/p><\/li><\/ul><\/li><li data-start=\"2981\" data-end=\"3102\"><p data-start=\"2983\" data-end=\"3102\">Consent management: a cookie banner is shown on first visit; cookie settings can be changed at any time. <\/p><\/li><li data-start=\"3103\" data-end=\"3214\"><p data-start=\"3105\" data-end=\"3214\">Third parties: analytics or map tools may set their own cookies (details available in cookie settings).<\/p><\/li><\/ul><h5 data-start=\"3216\" data-end=\"3242\">Transfers Outside the EEA<\/h5><p data-start=\"3243\" data-end=\"3349\">If transfers occur (e.g. hosting or SaaS providers), we apply Standard Contractual Clauses and additional safeguards.<\/p><h5 data-start=\"3351\" data-end=\"3375\">11. Policy Changes<\/h5><p data-start=\"3376\" data-end=\"3506\">We reserve the right to amend this Policy. The new version becomes effective upon publication on the website. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: January 5, 2026 1. Data Controller ZAG ELITE d.o.o., Zagreb, VAT ID: HR00840154973Kontakt: zagelite.transfers@gmail.com 2. Scope This Privacy Policy explains how we collect, use, and protect personal data when you use our website zag-elite.com, transfer booking and payment services, as well as when you travel with us. This Policy also includes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-709","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - ZAG Elite Transfers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zag-elite.com\/politika-privatnosti\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - ZAG Elite Transfers\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy Last updated: January 5, 2026 1. 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